ArcNet Privacy Policy

Last updated February 16, 2026

This privacy notice for ArcNet ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our Services — such as when you visit arcnetuae.com, or engage with us through sales, marketing, or events. If you do not agree with our policies and practices, please do not use our Services. Questions or concerns can be sent to sales@arcnetuae.com.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. This may include names, phone numbers, email addresses, and job titles. We do not process sensitive personal information. We also automatically collect certain information when you visit, use, or navigate the Services — such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and other technical information. This is primarily used to maintain the security and operation of our Services and for internal analytics and reporting.

2. How Do We Process Your Information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent, and only when we have a valid legal reason to do so.

3. When and With Whom Do We Share Your Personal Information?

We may share your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. How Long Do We Keep Your Information?

We keep your information for as long as necessary to fulfill the purposes outlined in this notice, unless a longer retention period is required or permitted by law (such as tax or accounting requirements).

5. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure, and transmission of information to and from our Services is at your own risk.

6. Do We Collect Information From Minors?

We do not knowingly solicit data from or market to children under 18 years of age. If we learn that personal information from users under 18 has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

7. What Are Your Privacy Rights?

If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time by contacting us using the details below. This will not affect the lawfulness of processing carried out before the withdrawal.

8. Controls for Do-Not-Track Features

Most browsers include a Do-Not-Track ("DNT") feature. As no uniform technology standard for DNT signals has been finalized, we do not currently respond to DNT signals. If a standard is adopted that we must follow, we will update this notice accordingly.

9. Do We Make Updates to This Notice?

Yes — we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by a revised date and will be effective as soon as it is accessible.

10. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, email sales@arcnetuae.com or write to us at ArcNet, Office A51, 30th Floor, Al Saqar Tower, Sheikh Zayed Road, Dubai, UAE. Phone: +971 50 995 6240.

11. How Can You Review, Update, or Delete the Data We Collect From You?

Based on the applicable laws of your country, you may have the right to request access to, change, or delete the personal information we collect from you. To make such a request, contact us at sales@arcnetuae.com.