AI Solutions in Dubai for Call Centers, CRM, Security & Automation
Practical AI that fits the systems you already run — call analytics, smart surveillance, business automation and CRM — installed, integrated and supported by ArcNet’s Dubai team.
What We Deliver
AI Solutions for UAE Businesses
From AI call monitoring in Arabic and English to AI security cameras, every solution is deployed on your premises or in the cloud and supported locally.
AI Call Monitoring & Speech Analytics
Every call recorded, transcribed and analysed: AI flags sentiment and intent, spots pricing, complaint and compliance keywords, and scores each caller so sales teams call the hottest leads back first.
- English & Arabic transcription
- Sentiment & intent detection
- Keyword & compliance spotting
- Automatic lead scoring
AI-Powered Call Center Setup
A complete on-site call center — PBX, IP phones, VoIP, IVR and CRM integration — with AI speech analytics layered on top to monitor agent performance and compliance.
- Post-call AI summaries
- Agent performance monitoring
- AI compliance monitoring
- Secure call recording
AI Cloud Contact Center
An omnichannel cloud contact center for voice, WhatsApp, chat and email, with built-in cloud speech analytics that surfaces sentiment, compliance risks and coaching moments automatically.
- Cloud speech analytics
- Coaching insights
- Voice, WhatsApp, chat & email
- No separate reporting tool
AI CCTV & Smart Surveillance
IP security cameras with AI analytics that do more than record: facial recognition at entry points, motion and plate recognition, and instant alerts for after-hours activity or line crossings.
- Facial recognition
- Motion & plate recognition
- Perimeter alerts
- Remote mobile viewing
AI & Business Automation
Custom software that automates repetitive tasks, improves decision-making and enhances customer experience — built around how your UAE business already works.
- Process automation
- Chatbots
- Predictive analytics
- CRM & ERP integration
CR8 CRM with Optional AI
CR8 CRM brings leads, bookings and every WhatsApp, Instagram and web-chat conversation into one inbox. Optional AI add-ons suggest replies and surface daily findings — off by default.
- AI-suggested replies
- Daily AI findings
- Omnichannel inbox
- Cloud or on-premise
Built for Non-Tech Teams
AI Automation Without an In-House Tech Team
Most of our clients are in healthcare, hospitality, retail and professional services — not technology companies. We design the automation around your existing workflow, handle the setup end to end, and train your staff.
- Healthcare & Clinics
- Hospitality
- Retail
- Professional Services
- Call Centers & BPOs
- Trading & SMEs
How We Work
From Consultation to Go-Live
The same engagement model we use for every ArcNet project in Dubai and the UAE.
Free Consultation
We look at your calls, customers and workflow and tell you where AI actually helps — and where it doesn’t.
Custom Proposal
A clear scope, timeline and price for the solution that fits your team and industry.
Deployment
Our own Dubai engineers install, configure and integrate everything on-site or in the cloud.
Training & Handover
Your staff are trained on the new tools before go-live, so nothing depends on a technical team.
Local Support
Ongoing support from our Dubai office after launch.
Find Out Where AI Fits Your Business
Book a free consultation with our Dubai team. We’ll show you which AI tools pay off for your calls, customers and operations — and which don’t.